Moving is such a complex event and there is a lot that can go wrong. Wrong shipment is just one of them and if you faced it you know how bad and overwhelming it can feel. So it really is critical to find one of the best moving companies in Jeddah once you decide to relocate. That will prevent the majority of inconvenient things. And we are here to help you find the steps you can take when getting the wrong shipment delivered. Just keep reading and learn what to do.
Learn the steps you can take when getting the wrong shipment delivered
If you, unfortunately, find yourself in a place where you realize that your shipment is wrongly delivered, it would be smart to contact first Riyadh custom clearance. You should inform the ones that made the mess as a first step. Let them know what happened and ask them to find a solution. You would probably want to know what happen to your stuff and a timeline in which they plan to correct this mistake. And you have every right to know so. Just don’t forget to be polite, because mistakes happen to anyone and this one probably wan’s intentional.
Send a notice of default
The fastest way is to make a phone call to your movers and let them know about the mistake that happens. Still, it would be smart to have written a trace that you reported this. At least send an e-mail so you have it on paper that you’ve done your part of the job and when you did it. They will then be able to figure out which of the logistic services made an omission.
Arm yourself with patience
We understood how important your things are to you and that you need them in your new home, just where they should be. Still, if something like this happened, you won’t rush things with unreasonable impatience. It is smarter to arm yourself with patience and find ways to spend your time productively with what you have. Check out some great options that you can use when you start unpacking. For example, air conditioned warehouse can be just the thing you need for some valuables you possess and want to keep safe.
You have all the rights to call on the contract you signed
When you sign a contract, you promise to hire movers, but there are also responsibilities they take with it. If they don’t respond to your notice of default, you can contact a lawyer to help you. You have the right to call them on compensation for what happened, of course, in accordance with your contract. Try to avoid calling a lawyer if possible, because it will take you more time and money. Still, if the company doesn’t respond as promised, you should fight for your rights in every way possible. We do hope that the steps you can take when getting the wrong shipment delivered helped you relax your mind a little. You have the right information, now you have clarity on what you should do as a next step.